Monday, March 19, 2007

Hot water tank issue

Monday, March 19

Today Tim called Jerry about our hot water tank. John was sent over to check it out. He said to Tim that he hasn't had any issues with this model before. Tim and I had the same thought though.... which was.... well if it'll happen to someone, it seems to happen to us.

John said to try the parts warranty place, since he wasn't sure what the real issue was. It's still under warranty, so we'll try that.

After lots of calls Tim finally got through to someone. It turns out that our parts are under warranty, but hears the catch.... since we don't have perminent occupancy, they won't grant us labor. Isn't that a pisser? Tim was really frustrated with that one, considering we aren't even "officially" living there yet, according to paperwork.

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